Coronavirus- Changes to services
In light of guidance from Public Health and the Government patients are asked to note the following changes to services from Monday 16th March 2020:
- PLEASE DO NOT COME IN TO THE SURGERY IF:
- YOU HAVE A FEVER OR A COUGH, OR
- YOU HAVE RETURNED FROM AN AT RISK COUNTRY IN THE LAST 30 DAYS, OR
- YOU HAVE BEEN IN CONTACT WITH A PERSON KNOWN TO HAVE CORONAVIRUS
EVEN IF YOU HAVE A BOOKED APPOINTMENT
- PLEASE DO NOT COME IN TO THE SURGERY UNLESS YOU HAVE AN APPOINTMENT THAT IS NOT CANCELLED. Contact the surgery by telephone
- All patients with coronavirus symptoms will be directed to use the 111 online tool (https://111.nhs.uk/covid-19) or to call 111
- All patients who are self-isolating will be directed to the 111 online tool or to call 111 if they require health services during their isolation
- A text message will be sent or phone call made to patients with pre booked appointment to check if they have a fever, cough or shortness of breath before attending the surgery
- Pre-booked GP appointments have been changed to telephone consultations. DO NOT COME TO THE SURGERY. You will be telephoned by the GP on the preferred telephone number we have for you
- Patients requesting new GP appointments will receive a call from the triage GP. If the GP needs to bring you to the surgery for a face to face consultation this will be arranged with you during the call
- Patients requesting home visits will initially receive a call from the triage GP.
- Non-urgent pre-booked Nurse appointments are cancelled. Patient’s whose appointments have been cancelled will receive a text or telephone call to notify them of the cancellation.
- Non-urgent Nurse services may not be available. Alternatively they may be provided by way of telephone consultation. Patients requesting new Nurse appointments will be told by the reception team whether the service is available. A telephone triage call with a nurse may be offered initially. If the Nurse needs to bring you to the surgery for a face to face consultation this will be arranged with you during the call.
- Prescription requests are to be placed in the post box outside the surgery or made online. Information on accessing the NHS app to order prescriptions online can be found at the following website: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
- Prescription collection will be from the pharmacy. Paper prescriptions/tokens to collect from the surgery will not be available. You will need to either nominate a pharmacy for us to send your prescriptions electronically, or allow us to text the prescription barcode to your phone to show the pharmacy.
- Non-NHS services will not be available (ie: Insurance reports, Firearms certificates, Medical reports, to whom it may concern letters)
Please remember your queries may be able to be managed with a phone call or by self-referring to other services.
We are taking the above steps to concentrate our resources as directed by Public Health and to minimise the exposure risk to other patients and staff. We hope to minimise sickness and disruption to workforce. With no staff we cannot treat sick patients.
Like the common cold, coronavirus infection usually occurs through close contact with a person with Coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. Patients are reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
We thank you for your help and support during this testing time.
Information on Covid-19 (Coronavirus):
For information on self isolation – now advised to last 7 days:
For travel information:
The following videos have been created by One Gloucestershire and the Gloucestershire CCG to help explain to patients how GP surgeries are currently dealing with patients during the Coronavirus crisis.
We welcome our new trainee GP Dr Henry Jones who is a second year Foundation trainee. He joins us for a four month placement from December 2019. For more information about Junior Doctors please click here.
Flu Vaccinations 2019/2020
It's that time of year again and we are busily preparing for our annual Flu Vaccination Programme. All patients eligible for a flu vaccination will be contacted by email or letter inviting them to book an appointment or attend a drop in clinic. Our clinical staff will also be routinely vaccinating eligible patients while attending other appointments.
Flu vaccinations will be available as follows:
Patients aged over 65
We have flu vaccine deliveries at the beginning of September and October.
We will hold an Over 65s Flu Clinic on Saturday 19th October.
Patients aged 18-64 in At Risk Groups
Vaccines will be delivered in October and late November.
18-64 Flu Clinic to be confirmed once we have a delivery date for the vaccines.
Pre-school children aged 2-3 years old ( born between 01/09/15 and 31/08/17) will be invited to book an appointment.
Children aged 4-10 years old on 31/08/19 (born between 01/09/08 and 31/08/15) will be offered their vaccine at school.
Children aged 11-17 years old that are in an 'at risk' group will be invited to book an appointment.
Child vaccination clinics commence towards the end of October.
New Staff Members
We would like to welcome Ally Nelmes, our new Practice Nurse, who has joined the Price's Mill nursing team and will specialise in patients with diabetes. We also welcome Sally Jones who has joined our dedicated, hard-working Reception team. We hope all our patients will join us in helping them feel welcome while they settle in to their new jobs.
Proud to be a parkrun practice
Price's Mill Surgery is proud to be a parkrun practice. Whether to improve your fitness, make friends, manage health conditions, learn new skills or be outside with others, parkrun has a positive impact on health and wellbeing and changes lives. So why not come and join us for Stonehouse parkrun, a friendly and totally free 5km walk, jog or run. Open to everyone, every Saturday morning 9.00am at Oldends Lane Playing Fields. To find out more and register visit www.parkrun.org.uk/stonehouse.
RSAS Dementia Carers' Support Programme
The Royal Surgical Aid Society dementia carers’ charity is developing new courses to help family carers build knowledge and confidence and needs carers to take part in these early pilots which are being evaluated by Worcester University. The new 3-day courses in hotels in Birmingham and Swindon, are free until September 2018, including food and accommodation. So, if you would like to help and, in return, have a break from caring and learn some new things then please get in touch. Download the document below for contact information and a list of course dates and locations:
RSAS Dementia Carers Support Programmes
Stroud Improved Access
Providing Healthcare for the Stroud Area
The GPs of the Stroud Area have been offered an opportunity to take part in a project to improve patient access to primary care services for the residents of Stroud and surrounding areas. Extra GP and Nurse clinics will be held during normal hours, and additional appointments will also be offered at one of the Stroud Area Surgeries between 6.30pm and 8.00pm on weekdays and on Saturday mornings. Patients registered with any participating GP Surgery within the Stroud Area will be able to have an appointment at these extra clinics.
This is an exciting project and involves 12 of the Stroud Area Surgeries working together for the benefit of their patients.
In time, the aim is to increase the number of appointments offered for those patients with a chronic disease.
For more information please visit our Stroud Improved Access page.
This project will be closely monitored on how it is performing, and whether we, as a primary care community, are delivering the care required to meet the healthcare needs of the Stroud Area.
Community Wellbeing Service
The Stroud and Berkeley Vale Community Wellbeing Team is part of a countywide service and may be able to offer support and advice to guide you during a short or long term health situation. A clinic will be held at the surgery each Friday morning in the near future.
For more information please visit our Community Wellbeing Service page.
Free chlamydia self-testing kits available
Chlamydia is the most common STI, with as many as 1-in-12 infected. Some STIs like chlamydia can show no symptoms, so it's recommended those who are sexually active get tested annually. Visit www.freetest.me to find out how you can get hold of a free self-testing kit.
Gloucestershire's Primary Care Strategy
NHS Gloucestershire Clinical Commissioning Group (CCG) is responsible for planning and ‘buying’ health services across the county, including local GP services.
They want to ensure that you can continue to access excellent healthcare and that your experiences of local GP services are the best they can be in the coming years.
They have produced a booklet for patients as a summary of their five-year plan. Click here to download a PDF copy.
Healthy Lifestyles in Gloucestershire - small changes can make a big difference
Health is one of the most valuable things that we can have. Small changes to our lifestyles and to how we live can have a big impact on our health and wellbeing.
If you live in Gloucestershire, the Healthy Lifestyles team is on hand to help and support you. They can work with you to identify small changes that you can make, as well as supporting you to achieve them.
Whether you’re thinking about losing weight, giving up smoking, getting more active or just improving your overall wellbeing, they are here to help you.
They can work with you, and they also have a range of tools that you can use on your own to make and track lifestyle changes that will help you to be your best.
Visit Healthy Lifestyles Gloucestershire for more information.
ADVICE ASAP smartphone app now available
Illness or injury? Not sure where to turn? Get advice ASAP
With this unique app, residents in Gloucestershire can:
- Search by condition e.g. earache and get information on symptoms
- Read up on care advice for each condition, including what you can do for yourself
- Find out which is the right healthcare service for you
- Search for healthcare services in your area
- The NHS 111 service
- GP surgeries
- Health Access Centre
- Community Minor Injury and Illness Units
- Hospital Emergency Departments (A&E)/999
- Check service opening hours, distance and location
- Call services direct via the app
- Save as many ‘favourite’ locations as you like such as your home, work, other family members etc
- Link through to the main ASAP website: www.asapglos.nhs.uk to access other resources including videos, news and advice.
New website for young people with mental health issues
With the help of children, young people, their families and others, Gloucestershire Clinical Commissioning Group has written a five-year plan called ‘Gloucestershire’s Future in Mind’. The aim of the plan is to try and make things better for children and young people with mental health problems in Gloucestershire.
They found that children and young people want to know what help and support is available to them locally and nationally. They want to know how they can help themselves and which websites they can trust. That is why they have created the website https://www.onyourmindglos.nhs.uk to help young people get help when they need it and also do things to make them stronger, so they are more able to cope when things are tough.
Postural Stability Classes
Classes starting in Cam and Stroud to improve strength, balance and increase confidence. These classes require a referral form completed by a Health Professional in order to attend. Please click here for further details. If you believe the classes would benefit you please come in to the surgery to request a referral from your GP.
The PPG Needs You
Have you thought about becoming an active member of our Patient Participation Group? Would you like to be a part of improving and developing the services we offer to you? For more information please call in to the surgery and talk to us.
Alcohol and Diabetes
Diabetes is an ever increasing illness and can have quite an impact on a person's lifestyle. Click here for the Ultimate guide to Alcohol and Diabetes.
We assign all our patients a usual or accountable GP who is generally responsible for that patient's care. We do endeavor to keep patients under the same GP where possible to maximise continuity of care. However, this does not affect your right to see any GP of your choice. If you do not already know who your accountable GP is and you would like to, please phone reception who will be happy to inform you.
Did you know you can access some of your medical information on-line? Please click here to see what services are available to patients.
Electronic Prescription Service
We are pleased to offer this service to our patients. The electronic prescribing service allows us to securely send your prescription electronically to a pharmacy of your choice, saving you from having to come into the surgery to pick up a paper prescription. Further details are available in our EPS Information Leaflet. Please ask our reception staff to arrange for you to receive this service.
NHS - Behind the Headlines
NHS Health news is available from https://www.nhs.uk/news. Health News from the BBC and the NHS Choices can be viewed below.