We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may take action to have them removed, immediately if necessary, from our list of patients.

The practice operates a zero tolerance policy.

Anti-discrimination

Price’s Mill Surgery is an inclusive surgery. We will not tolerate discrimination against our patients, visitors or staff by reason of age, sex, gender, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief. Any discrimination should be reported in accordance with the practice’s Equality and Diversity Policy.